Straight answers about how removal works, what it costs, and what to expect. Can't find yours? Ask us directly.
General
Removed. We don't suppress or hide content. Once the platform has taken the content down, it no longer appears on your profile or in search results.
It is very rare for removed reviews to reappear. In the unusual event that it happens, we'll assess the situation and let you know your options for getting it removed again.
Reposting can't be prevented, though it rarely occurs. All removals are confidential and the original poster is not notified of the removal activity. If we believe reposting is likely in your case, we'll tell you upfront and may recommend seeking legal counsel instead.
Our policy specialists know each platform's guidelines and the relevant laws inside out. We draft and manage an argument that highlights key violations within the published content, backed by experience from thousands of successful removals.
Yes. Standard reporting tools like flagging rely on algorithms rather than human review. We use different, escalated approaches, so a failed flag doesn't hurt your chances.
Costs & guarantees
Fees depend on the platform, the nature of the content and the resources required. Request a free assessment and we'll give you a clear quote before anything begins.
No. Our no removal, no fee guarantee ensures you only pay for content that is completely removed, upon removal. There are no upfront charges, monthly retainers or hidden fees.
It varies based on the type of content and the platform. Submit your content through our form and we'll analyze it for free and tell you honestly how strong your case is.
Legality & ethics
No. Every platform has community guidelines and terms of use, and businesses are entitled to contest content under them. The platform itself always makes the final decision on whether content violates its policies.
No. We support free expression. But businesses have far fewer tools to contest false narratives than users have to publish unverified claims. We fight for fairness and give businesses a way to contest content that is misleading, inaccurate or otherwise defamatory.
Our service
We operate on results: no upfront fees, no retainers, and payment only on successful removal. We specialize in removing unfair, misleading or defamatory reviews from every major platform, with fast results and a guarantee that puts our money where our mouth is.
It depends on the platform, but most of our removals are effective within 14 days. Slower platforms such as Glassdoor, Indeed and Avvo can take up to 90 days.
Yes. Negative reviews weigh heavily on the overall score of your business on review sites, and removing them typically lifts your rating. Our clients see an average increase of 1.5 stars.
It never hurts, but our approach is content over context: we challenge the published content against platform policies rather than relying on contextual arguments about accuracy, because that's what platforms act on.
Yes. We report the content of the review itself. Your public response is usually not a factor in our process.
That's not a service we offer directly, but we partner with leading review management software providers and are happy to point you in the right direction.
Privacy
No. All removals are confidential, and the publisher or reviewer will not be contacted at any point in the process.
No. The original poster of the negative review will not be notified of any activity or outcomes relating to their review.
Partnerships & referrals
Yes, we have an extensive network of resellers. Email mail@repspert.com to learn more.
Yes, we offer a referral bonus for all referred review removals. Contact mail@repspert.com for details.
Still have questions?
Ask us about your case, free.
Send over the content that's hurting you and we'll tell you honestly whether we can remove it. If we can't, you pay nothing.
