RepSpert Terms of Service
RepSpert Pty Ltd ABN 33 648 390 809 (the Company) is engaged by the Client to provide services in accordance with the terms and conditions of this agreement.
The terms and conditions of this agreement are accepted by the client by way of contract in the form of an initial payment or deposit, electronic signature, formal written notice or otherwise indicated acceptance of the agreement.
The Company or RepSpert refers to RepSpert Pty Ltd ABN 33 648 390 809 ‘RepSpert’.
The Client refers to the individual or entity who has engaged The Company, RepSpert for the provision of services.
Services refers to the Content Removal or Online Reputation services identified in the proposal provided by the company that refers to these terms and conditions. This includes, content removal, deletion or de-indexing from the Nominated Publisher.
Content of Concern refers to the specific content outlined by The Client in the Proposal, requiring the Company’s services, including but not limited to URLs, online reviews, articles, images, videos or other similar digital content outlined in the Proposal.
Nominated Publishers(s) refers to the specifically identified website or online platform that hosts, publishes and/ or displays the Content of Concern. (e.g Google).
Proposal refers to the documents or correspondence provided by The Company to The Client outlining the Services, Fees, Scope, Start Date and End Date and/or any other particulars.
Start Date refers to the commencement of the agreement, where The Company begins providing Services for The Client.
End Date refers to the termination date of the agreement, where The Company ceases providing services for The Client, unless otherwise agreed upon by both parties to continue providing services beyond the End Date.
Pay Per Removal Guarantee refers to the guarantee associated with RepSpert’s Content Removal Services, provided to The Client by The Company outlined in The Proposal, whereby The Client agrees to be charged upon the successful removal, deletion or de-indexing of the Content of Concern.
Successful Removal refers to the outcome where the original Content of Concern has been removed, deleted or de-indexed from the Nominated Publisher(s).
Fees or Payment(s) refers to the payment made or required by The Client to The Company for the provision of The Services, specified in The Proposal.
Intellectual Property Rights includes all past, present and future, ascertained or unascertained rights in any intangible property, rights in copyright and patents, trade marks, design rights, circuit layout rights, plant breeders rights, trade secrets, commercial know-how and inventions.
Confidential Information refers to any nonpublic information disclosed by either party to the other party, either directly or indirectly, in writing, orally or by inspection of tangible objects including without limitation, software, documentation, formulas, know-how, methods, processes, business models, designs, prototypes, new products, samples, developmental work, marketing data, marketing plans, customer names, pricing strategies and terms, information received from third parties that the parties are obligated to treat as confidential, and other information relating to the parties not known to the general public. Confidential Information disclosed to one of the parties by the other party’s subsidiaries, affiliates, related companies, and/or agents is covered by this Agreement.
Billing Arrangement refers to the payment agreement of Fees incurred by the Client for the provision of Services by The company