Plumbers, electricians, contractors and cleaners live and die by local reviews. We help home service businesses remove what's unfair, win the map pack, and keep new reviews coming in.
Most customers only call the first few results — your rating and review count directly control how much work comes in.
A customer unhappy about a quote or a missed appointment can leave a review that doesn't reflect the actual job.
Fake reviews from competitors or their associates are common in crowded local service categories.
Beyond Google, these are the platforms customers and job candidates check, and we can help with each.
Your star rating and review count influence where you show up in the local map pack, which is where most calls come from.
Remove Google reviews →A Trustpilot score can appear in search results beside your listing, and a few fake reviews can drag it down.
Remove Trustpilot reviews →Homeowners ask neighbors for recommendations on Facebook, so reviews on your page shape word of mouth.
Remove Facebook reviews →Trades companies are always hiring. Candidates read Indeed company reviews, and an unfair one can thin out applicants.
Remove Indeed reviews →More platforms we handle: Glassdoor and Reddit. Seeing a review somewhere else? Send us the link and we will tell you whether we can help.
4 fabricated reviews from competitor-linked accounts described jobs that matched nothing in the company's records. The rating fell from 4.8 to 3.8, the business slid out of the local map pack, and calls dropped by about 40%.
All 4 reviews were removed within 11 days. The rating recovered to 4.7 and the business was back in the map pack within 3 weeks.
Illustrative example based on a typical engagement. Individual results vary by case.
Platforms don't take a review down because it feels unfair. They take it down because it breaks a written rule, so every case starts by matching the review to the specific policy it violates.
Flagging a review asks the platform for a second look, with no room to explain why. A RepSpert case names the specific policy the review breaks, quotes the exact wording at issue, and presents any supporting context privately with the platform. We don't need access to your Google Business Profile to do it.
Most removals complete in around 14 days on average, though timing depends on the platform and the case.
Send us the links to the reviews hurting you. We assess them free of charge and tell you honestly whether they qualify.
Every review gets its own written case, citing the policy it breaks and quoting the wording at issue.
We file with the platform and manage every follow-up until there is an outcome.
No removal, no fee. You are billed only for reviews that are successfully taken down.
Unfair, defamatory or fake reviews removed at the source. Pay only on success.
See platforms →Win the local map pack, drive more inbound, and generate a steady stream of new positive reviews.
Learn more →Real-time alerts the moment a new review lands, so you're never caught off guard.
Learn more →Send us your details and a specialist will get back to you fast.