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For Law Firms

Reputation is your firm's currency.

Prospective clients research a firm's reputation before ever picking up the phone. We help law firms remove defamatory reviews, grow genuine ones, and monitor what's said across every platform.

Why it matters

Reputation carries real weight in this industry

Opposing parties and ex-clients retaliate

A lost case or a fee dispute can prompt a review written to damage a firm's reputation rather than reflect the facts.

Avvo and legal directories carry weight

Beyond Google, reviews on legal-specific platforms like Avvo directly influence referrals and new client inquiries.

Bar association rules limit responses

Attorney-client privilege and bar rules restrict how publicly a firm can respond to a negative review, even an unfair one.

Where it shows up

Where law firm reviews hurt most

Beyond Google, these are the platforms prospective clients read before they call, and we can help with each.

Google Reviews

Business profile

Most prospective clients check your Google rating before calling, and it heavily influences who ends up in the shortlist.

Remove Google reviews →

Avvo

Attorney reviews

Avvo profiles rank for attorney-name and legal searches, and prospective clients often read reviews there before reaching out.

Remove Avvo reviews →
L

Lawyers.com

Attorney directory

Lawyers.com is another directory prospective clients browse when comparing attorneys, and reviews on your profile can sway that choice.

Ask us about Lawyers.com →

Facebook

Pages & reviews

Referrals often start with a Facebook recommendation, and an unfair review on your page can undercut that trust.

Remove Facebook reviews →

Reddit

Posts & threads

Reddit threads about attorneys can surface in search results and are hard to answer. We remove entire threads, not individual comments.

Remove Reddit threads →

Glassdoor

Employer reviews

Hiring paralegals and associates? Candidates read Glassdoor reviews of your firm, and an unfair one can narrow your talent pool.

Remove Glassdoor reviews →

More platforms we handle: Indeed and Trustpilot. Seeing a review somewhere else? Send us the link and we will tell you whether we can help.

Typical results

Client Success Story

3 reviews from an opposing party and a competing referral service disclosed case details and accused the firm of misconduct, dropping its rating from 4.8 to 3.9 and cutting intake calls by about 20%.

All 3 reviews were removed within 19 days. The rating returned to 4.7 and intake calls recovered within 6 weeks.

3
Reviews Removed
19 Days
Timeline
4.7★
Rating Restored
20%
Intake Recovered

Illustrative example based on a typical engagement. Individual results vary by case.

What it takes

What it takes to remove a law firm review

Platforms don't take a review down because it feels unfair. They take it down because it breaks a written rule, so every case starts by matching the review to the specific policy it violates.

Grounds we build cases around

  • The reviewer was never a client: an opposing party, competitor or unrelated person
  • Confidential or privileged case details disclosed
  • False statements of fact about the firm's conduct or credentials
  • Threats, harassment or abusive language
  • Reviews about a different attorney or a similarly named firm

What angry reviews often break without the writer noticing

  • Reviews from opposing parties can be reported as conflicts of interest rather than genuine client experiences.
  • Disclosing case details can breach a platform's rules on private or confidential information, regardless of what the firm could say in reply.
  • Client confidentiality limits how specifically a firm can respond publicly, which makes a private, policy-based request the cleaner route.

Why the platform's flag button alone often isn't enough

Flagging a review asks the platform for a second look, with no room to explain why. A RepSpert case names the specific policy the review breaks, quotes the exact wording at issue, and presents any supporting context privately with the platform. We don't need access to your Google Business Profile to do it.

How it works

From first look to removal

Most removals complete in around 14 days on average, though timing depends on the platform and the case.

1

Share the reviews

Send us the links to the reviews hurting you. We assess them free of charge and tell you honestly whether they qualify.

2

We build each case

Every review gets its own written case, citing the policy it breaks and quoting the wording at issue.

3

We submit and follow up

We file with the platform and manage every follow-up until there is an outcome.

4

You pay only on removal

No removal, no fee. You are billed only for reviews that are successfully taken down.

How we help

Everything under one roof

Content Removal

Unfair, defamatory or fake reviews removed at the source. Pay only on success.

See platforms →

Local Growth

Win the local map pack, drive more inbound, and generate a steady stream of new positive reviews.

Learn more →

Review Monitoring

Real-time alerts the moment a new review lands, so you're never caught off guard.

Learn more →
Questions & answers

Legal FAQs

Yes — reviews disclosing confidential case details are strong candidates for removal.
Yes, Avvo is one of the core platforms we work with, alongside Google, Facebook, Indeed and Glassdoor.
Our process focuses on platform policy violations, not advertising — consult your bar association for rules specific to your jurisdiction.
Those are often strong cases. A review from someone who was never a client, or from the other side of a matter, can be reported as not reflecting a genuine attorney-client experience.
Yes. Besides Avvo and Google, we handle Lawyers.com, Facebook, Reddit, Glassdoor and Indeed. If a review is somewhere else, send us the link and we will tell you whether we can help.
Get in touch

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